In 2016 the Victorian Ombudsman provided a report to the State Government on the performance of WorkSafe and its agencies when dealing with workers compensation claims. The Ombudsman made several recommendations to address the shortcomings of the Victorian workers compensation system.
In 2019 a follow-up was undertaken to determine the improvements the 2016 recommendations had made.
In the 2019 report that the Victorian Ombudsman provided, she stated that although improvements had been made there was particular cause for concern relating to the way complex claims were dealt with by the WorkSafe agencies.
A claim is considered ‘complex’ when the injured worker has received 130 or more weekly compensation payments.
To address these failings the Victorian Government commissioned an Independent review into how agents manage complex Workers Compensation claims.
The review committee has invited individuals, plus employer and employee representatives to provide feedback on their experience when dealing with Victorian workers compensation agencies.
As the peak body in the meat industry AMIC will be providing a submission on behalf of our Victorian members.
In order to accurately represent the feelings of the industry in this submission, AMIC has been collecting information from our members via a short survey. We would greatly appreciate you taking 5 minutes to tell us about your experiences with WorkSafe agencies, so that we can advocate for you.
Please note the survey closes at 5:00pm (AEST) Friday 9 September.