AMIC’s New Smallgoods Council

We are pleased to announce the results of the election of Members to the National Smallgoods Council (NSC), as decided by ballot: NATIONAL SMALLGOODS COUNCIL Peter Dimanopoulos (The British Sausage Company) Will Ursell (Don Smallgoods) Mark Azzopardi (Kaczanowski...

Understanding Geographical Indicators in Australia

In June 2018 the Australian Government launched negotiations for a comprehensive and ambitious Free Trade Agreement (FTA) with the European Union (EU), which will provide increased commercial opportunities for Australian exporters.  Consistent with its approach toward...

Discovering the Lost Secrets of European Masters

For more than 30 years Greg Fitzpatrick of Euromaster Smallgoods and Fine Foods has taken a journey of discovery, travelling all over the world to bring back with him the best that Europe has to offer for discerning charcuterie connoisseurs. Greg’s mastery of...

Get in their shoes and move beyond just customer service

Good customer service may be important for any business… but it’s critical for a small business. A good deal, a great product, a clever promotion – there’s lots of reasons why a customer might walk into your shop. But do you have an approach to your customers that...